Office Hours:

MON – TUE 9:00 am – 4:30 pm

WED 8:30 am – 1:30 pm*

THURS 9:00 am – 5:00 pm

FRI 8:30 am – 1:30 pm*

*Closed – Alternating Weekly Call For Appointment

Choosing Care

Dental Care Durham NC

Choosing dental care and a dental care provider can be a challenge. We would like to share our beliefs concerning the type of dental service we offer and why. We would like you to understand values and goals we hold as a dental care team in Durham, and help you choose the care that best fits you. It is important you understand the results of your choices.

Four Levels of Dental Care

    People in crisis, need immediate help. We see patients of record in urgent situations as soon as possible. The doctor can be reached 7 days a week and after hours to help deal with emergency problems. This is not the primary focus of the practice. We are happy to help those in pain and discomfort, but do not maintain patients in long term crisis-only status. We believe that it is a mutual “lose-lose” situation for the patient and the practice to only “put out fires”, and give no thought to prevention.
    Young Child | Dental Care in Durham NC  Patients in this level of care desire treatment only when something is broken or hurts. At this level, patients usually want to correct immediate problems with as little effort, time and cost as possible. Patients do not avail themselves for long term planning and do not consider prevention. This level is the “duct tape and super glue” type of solution and these patients live by the adage, “Do as little today as possible, and let tomorrow take care of itself”. Remedial care is often short term care, in this practice we focus on long term relationships and long term health.
    People in this level of care want to take an active part in the prevention of present and future disease, but choose repair solutions that are more short range in longevity. Dental treatment will often need to be replaced again in 2-5 years. A patient at this level takes interest in prevention of future problems, but corrects today’s problems in a less than optimal manner. Patients in this level often delay and postpone treatment until a better time. This type of dentistry is good in quality, but does not provide maximum function, aesthetics and longevity.
    Patients in this level choose comprehensive care, beginning with a true complete exam and development of a Master Plan. Optimal care takes into consideration the whole person, and treats the causes of dental disease as well as the effects. Prevention is foremost as well as maximum levels of function, esthetics and longevity. Patients at this level accept personal responsibility for their health and understand the mutual effort required from both dental professionals and themselves to achieve beauty and health.

We hope this clarification is useful to you. It is not uncommon for people to begin in one level and move on to a higher one over time. It is our belief that patients should make their dental care decisions based on a realistic understanding of what those choices mean. We are consciously try to answer questions regarding your individual choices. We are also prepared to answer questions regarding the cost of your choice of care, keeping in mind that all insurance plans focus reimbursement on Remedial care and Emergency dental care in Durham NC  and rarely reimburse fully for preventive and Optimal care. Contact Us today for the best Dental Care in Durham NC.

What Our Patients Are Saying

“Dr Ramos and staff are extremely professional but also friendly Having extremely sensitive teeth, I really appreciate the extra care taken to ensure I am comfortable with all procedures. Dr Ramos, too, is very logical in her approach and does not recommend a plan to do a service that is not necessary I gladly make the drive from Garner to Durham to keep Dr Ramos as my dentist.”

– Dawn G.

“Dr. Ramos and staff are phenomenal. I always value her expertise and knowledge and appreciate her walking me through each step towards my dental health. The staff are friendly and always strive to make you as comfortable as possible. She has a terrific practice and I always recommend her to those looking for a new dentist.”

– Anne B.

“Dr. Ramos and her staff provide the best dental care I have ever had. Kristi is an amazing hygienist and teaches you tricks about brushing and flossing that no one else ever tells you. This is not a corporate office where they give minimal care and maximize profit. Dr. Ramos and her staff really care and give individual attention way beyond what you get in other dental practices.”

– Lori B.